1)	Is there a mandated warranty for any work performed?
2)	What type of power solution might be considered?
3)	Why do service calls seem to cost more per hour than projects?
4)	Why don't you do free estimates?

Is there a mandated warranty for any work performed?

There is no mandated warranty on any work performed. Any warranty you may wish to have should be stipulated in your contract, check out the State's website and License Board suggestion on hiring contractors and scroll down to the Warranties section under "Informing".

Be sure to get any warranty offered by the contractor for labor and materials in writing. It should specify which parts of the work are covered and the duration of the warranty. You should also request any written warranties offered by the manufacturers of materials or appliances installed by the contractor. For patent or readily observable defects, California law limits the period within which a complaint may be filed against a contractor to four years from the date when the act or omission occurred. This statute of limitations may be extended if there is an express, written warranty issued by the contractor. If such a warranty has been breached by the contractor, the CSLB has authority to act on a complaint during the entire duration of the warranty. However, the CSLB has no authority to enforce a warranty given by a manufacturer or material supplier. A ten year statute of limitations exists for certain latent defects in the construction.

What type of power solution might be considered?

PG&E has always been a reliable source of power, until now. A few alternatives or backup sources are:

1- Generator

2- Solar

3- Wind

4- Water

We design and install almost any type of power solution you may need.

Why do service calls cost more than projects?

Service calls cost more per hour because we have to pull an electrician, or more than one, from planned jobs to take care of each call. We try to manage service calls by doing them first thing in the morning. Often, customers do not want to pay for the travel time, but all costs associated with getting an electrician, tools, and materials to a customer's residence or business should be borne by the customer. If you ran a business, would you expect to pay any of your employees out of your pocket to do work for someone else?

Why don't you do free estimates?

Simply because they cost money. Charging a simple fee to come out and look at a potential job discourages people from using us just to get an idea of what something costs, then not give is the work. We have to pay our employees for their time, so we feel it is only fair that if someone wants a professional electrical estimate, then the person desiring such input should be willing to pay for it. Most of you expect to be paid for the time you spend doing work, this is our job.